Services

Business Ethics Concept with Icons on Digital Interface
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Vendor Networking Events

Connect with fellow vendors through regular networking sessions and industry gatherings.
IMEI Check with TRCSL

Industry Insights and Updates

Telecommunication Regulatory Commission of Sri Lanka (TRCSL) is to impose strict enforcement of the Law.

Group of people seated around a table, using smartphones.

Advocacy and Representation

Stay informed with the latest trends and news in the cellular industry to gain a competitive edge.

Sri Lankan teenager using a digital tablet

Mobile Device Diagnostics

Developed a comprehensive diagnostic program for mobile devices, enabling store technicians to quickly identify and resolve hardware and software issues. This solution reduced the average repair time by 30%, significantly improving customer satisfaction and store efficiency.
A businessman on a headset taking a call

Customer Support Training

Created a tailored training program for customer support staff focusing on troubleshooting common mobile device issues. The training enhanced staff expertise, leading to a 20% increase in first-call resolution rates and a more efficient support process.
Kandy Clock Tower in Citycenter, Sri Lanka

Inventory Management System

Implemented an advanced inventory management system that streamlined the tracking of mobile phone components. This system reduced stock discrepancies by 25% and ensured that the necessary parts were always available, minimizing the wait time for repairs.

Empower Your Mobile Business

Join the Ceylon Cellular Vendors Association for exclusive resources, networking opportunities, and expert guidance tailored to your needs in Liberty Plaza.

We are planning to empower the Mobile Phone users too....

If your phone gets reported lost or stolen in Sri Lanka, you might find that either the your Network Provider, Telecommunication Regulatory Commission, or the Police don’t have solid ways to help track it down. Unfortunately, these devices often end up with dishonest repairmen who buy them and take them apart for parts. But we’re stepping up as an Association to tackle this issue soon.

We encourage you to let us know by email if you in case you become a victim. Once we get reliable information, we’ll send out alerts to our member repairmen so they can keep an eye out. Together, we can fight this problem more effectively.

ශ්‍රී ලංකාවේදී ඔබගේ දුරකථනය නැතිවූ හෝ සොරකම් කරන ලද බවට වාර්තා වුවහොත්, ඔබේ ජාල සැපයුම්කරු, විදුලි සංදේශ නියාමන කොමිෂන් සභාව හෝ පොලිසියට එය සොයා ගැනීමට ස්ථිර ක්‍රම නොමැති බව ඔබට පෙනී යා හැකිය. අවාසනාවකට මෙන්, මෙම උපාංග බොහෝ විට වංක අලුත්වැඩියා කරන්නන් විසින් ඒවා මිලදී ගෙන කොටස් සඳහා වෙන් කරනු ලැබේ. නමුත් මෙම ගැටළුව ඉක්මනින් විසඳීමට අපි සංගමයක් ලෙස ඉදිරියට යමු.

ඔබ ගොදුරක් බවට පත් වුවහොත් අපට විද්‍යුත් තැපෑලෙන්  දන්වන ලෙස අපි ඔබව දිරිමත් කරමු. අපට විශ්වාසදායක තොරතුරු ලැබුණු පසු, අපගේ සාමාජික අලුත්වැඩියා කරන්නන්ට ඔවුන් ගැන විමසිල්ලෙන් සිටිය හැකි වන පරිදි අපි ඇඟවීම් යවමු. එක්ව, අපට මෙම ගැටලුවට වඩාත් ඵලදායී ලෙස සටන් කළ හැකිය.

இலங்கையில் உங்கள் தொலைபேசி தொலைந்து போனதாகவோ அல்லது திருடப்பட்டதாகவோ புகார் அளிக்கப்பட்டால், உங்கள் நெட்வொர்க் வழங்குநர், தொலைத்தொடர்பு ஒழுங்குமுறை ஆணையம் அல்லது காவல்துறை  அதைக் கண்காணிக்க உறுதியான வழிகள் இல்லை என்பதை நீங்கள் காணலாம். துரதிர்ஷ்டவசமாக, இந்த சாதனங்கள் பெரும்பாலும் நேர்மையற்ற பழுதுபார்க்கும் நபர்களிடம். முடிவடைகின்றன, அவர்கள் அவற்றை வாங்கி பாகங்களாகப் பிரிப்பார்கள். ஆனால் இந்த சிக்கலை விரைவில் சமாளிக்க ஒரு சங்கமாக நாங்கள் செயல்படுகிறோம்.

நீங்கள் பாதிக்கப்பட்டால் எங்களுக்குத் மின்னஞ்சல் மூலம் தெரியப்படுத்துமாறு நாங்கள் உங்களை ஊக்குவிக்கிறோம். நம்பகமான தகவல் கிடைத்தவுடன், எங்கள் உறுப்பினர்களுக்கு எச்சரிக்கைகளை அனுப்புவோம், இதனால் அவர்கள் அவற்றை கண்டுபிடிக்க அல்லது கண்டறிய இது பயனுள்ளதாக இருக்கும். இந்த சிக்கலை மிகவும் திறம்பட எதிர்த்துப் போராட முடியும்.

Someone stop him